Dear Flower Petal folks, OK, Im impressed. They delivered the replacement arrangement less than 2 hours after my email notifying you of the problem. Very impressive service recovery, not to mention the follow up phone call from you to be sure everything is OK. In spite of the initial snafu, I will certainly use your service again. Thanks,
After having bad service with one of your competitors, I have to say that for this order everything was perfect! The flowers were beautiful and my wife loved them. Thanks for a great job!