Dear Flower Petal folks, OK, Im impressed. They delivered the replacement arrangement less than 2 hours after my email notifying you of the problem. Very impressive service recovery, not to mention the follow up phone call from you to be sure everything is OK. In spite of the initial snafu, I will certainly use your service again. Thanks,
Just wanted to say a big thank you. She already received the flowers and loved them. Thanks for expediting this so quickly. You have kept my business for a while and will definitely continue doing so.